Privacy Policy

Last updated: October 16, 2025

At Polsambole.lk, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect information that helps us process your orders and improve your experience, including:

• Personal details: Name, address, phone number, and email when you place an order or sign up for our newsletter.

• Payment information: Collected securely via trusted payment gateways (we do not store your card details).

• Browsing data: Such as your IP address, browser type, and pages visited to help us improve site performance.

2. How We Use Your Information

Your data is used to:

• Process and deliver your orders efficiently.

• Communicate with you about your purchases, offers, and updates.

• Improve our website, services, and customer experience.

• Ensure secure payments and fraud prevention.

3. How We Protect Your Information

We use secure servers, SSL encryption, and restricted access to protect your personal data.
Your information is handled only by authorized staff for legitimate business purposes.

4. Payment Security

All online payments are processed through trusted third-party payment providers.
Polsambole.lk does not store or access your credit/debit card details directly.

5. Email & Marketing

By subscribing to our newsletter, you agree to receive occasional updates, offers, and news from us.
You can unsubscribe anytime via the link in our emails or by contacting us directly.

6. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except:

• Delivery partners who need your contact details to complete deliveries.

• Payment processors for secure transactions.

• When required by law or government authorities.

7. Cookies

Our website uses cookies to enhance your browsing experience — these are small files stored on your device to help remember preferences and improve functionality.
You can disable cookies in your browser settings, though some site features may not function properly.

8. Your Rights

You have the right to:

• Request a copy of your personal data.

• Correct or update your information.

• Request deletion of your data from our systems (where legally applicable).

To make a request, email us at info@polsambole.lk

9. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

info@polsambole.lk

+94 71 872 1749